Orders
All orders placed by 3pm Thursday will ship out once a week on Friday. All orders placed Saturday and Sunday will ship the following week. All delivery times are estimates from FedEx and USPS. We cannot specify or guarantee an exact delivery time. A tacking number is provided following purchase which can be used to monitor your parcel in real time via the carrier’s website.
*Please keep in mind we are located in the countryside and there is not a shipping carrier near us. This is why we only ship orders out on Friday of each week. This is temporary as we are working towards opening our southern California office very soon.
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Discrete Packaging
Your order will be shipped in a discrete basic shipping box with no external markings except the shipping information.
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USPS (PO Box)
You can choose to have your package delivered to a PO Box via USPS Priority Mail only. All USPS Priority Mail orders placed after Thursday 3pm Central Time are shipped the following Friday. There is no shipping on Saturday or Sunday. Orders placed with USPS shipping for Hawaii, Alaska, Puerto Rico are shipped via USPS priority mail only.
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Additional Shipping Charges
Overnight shipping is currently not available. Please note that FedEx typically offers early morning 8am, regular morning 10:30am, noon and afternoon deliveries depending on your location. USPS typically only offers Overnight by 10:30am or by end of day. Shipping charges are offered for you to choose from at checkout.
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Packaging
Orders are sent in discrete packaging to ensure your personal security. Packages are sent “no signature required” unless you specify otherwise during check out. FedEx does require signatures on overnight and express deliveries.
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International Orders
We do ship internationally, but you must email us to place the order@curemerch.com, Please include the product description you would like to purchase and your full shipping address.
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Disclaimer
The Humboldt Cure™, nor its affiliates, are responsible for delivery tardiness due to FedEx or USPS error, orders being placed after business hours, incorrect shipping address, issues with credit card processing, the refusal of a person to accept delivery of a shipment, acts of terrorism, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, disruptions in air or ground transportation networks, weather, natural disasters, and holidays.
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Returns
No returns on unused products. All sales are final.
Our Products Backed by a Money Back Guarantee.
We at CURE MERCH™ are so confident in our product’s effectiveness that we offer a 100% money back guarantee. We make it our mission to keep you happy by producing the world’s most unique merchandise.
Our most effective advertising has always been word of mouth. We take a lot of pride in fulfilling our loyal customers’ needs. We look forward to serving you now and into the future.
LIMITATIONS
- No refunds on unused product.
- Refund based on Manufacturers Suggested Resale Price (MSRP)
- Refund subject to product being used in accordance with instructions.
- All correspondence must be made by US Mail and postmarked within 60 days of the date of purchase.
- Limit one refund per household per year.
- Third party fees are not refundable including UPS, FEDEX, or USPS.
RETURN PROCESS
If you are dissatisfied with any THE HUMBOLDT CURE™ product, just follow these simple steps to request a refund:
- Complete the Warranty Claim Form
- Include a copy of the original, dated sales receipt (Please include store name and address.)
- Include the original bar code from the product label or box
- Include your name, daytime telephone number, and address.
- State nature of dissatisfaction.